Who (or what) is Compute This Online?
Compute This Online is a computer/IT support business started in 2007 by computer columnist Sean McCarthy with the goal of providing remote help desk services to his readers and to small businesses along the East coast of Florida.
(To learn just who Sean McCarthy is and what makes him qualified to start such an endeavor you can read his bio by clicking the link here or by clicking his portrait but on this page we’re going to go over what Compute This Online is and what we do here.)
Remote, "IT Department level" help desk support for small businesses and end users alike
Compute This Online is a company that provides help desk services, which offer a budget-friendly solution for businesses of all sizes, to provide exceptional customer service. We specialize in resolving technical difficulties encountered by our clients or their employees, including issues with computer software, hardware, networks and other technology-related problems
These Services Include:
Troubleshooting
A core function of our help desk service is troubleshooting. We excel at identifying and resolving the technical challenges faced by our customers and their employees. Our team at Compute This Online will accurately diagnose the problem and provide clear, step-by-step solutions or offer remote assistance to swiftly address the issue.
Providing IT Expertise
Our services team comprises highly skilled IT professionals with expertise in software, hardware, network connectivity, and more. This means you can expect swift and effective resolutions to any technical issue.
Monitoring for Threats
Proactive threat monitoring is another key service we provide. Our help desk team utilizes advanced tools to detect and prevent cyberattacks, data breaches, and other security risks, safeguarding your company’s IT infrastructure.
Identifying Gaps
Our services also include identifying potential weaknesses within a company’s IT infrastructure. By diligently monitoring systems and troubleshooting issues, our team can uncover inefficiencies and areas for improvement, ultimately boosting overall technological productivity and efficiency.
Streamlined Communication
Help desks excel at streamlining communication between users and IT support. By centralizing technical support, they eliminate the frustration of navigating multiple departments. This efficiency significantly reduces downtime and boosts user satisfaction.
We’re also a proud member of The Tech Tribe – an MSP training platform and community that helps us deliver an amazing service to our clients.
Click SOS if you have a problem you need help with right now,
or call 888-752-9049 for a free consultation.