Helping computers cope with people since 1996
Compute This Online
Dear Compute This... reader,                                                         09/02/2009

Welcome to the second edition of this newsletter - it's a companion edition to my popular Compute This... newspaper column in the Home Town News and I truly hope that you find it helpful.

Last weeks newsletter was very well received and I want to thank everyone who replied. I also want to let you know of a little quirk that reared it's head with last weeks copy.

You see, many people read last weeks newsletter and liked it so much they forwarded it to a bunch of their friends. And that's ok! But what happened is they used the "Forward" button in their email program and not the Forward to a Friend
button that was in the actual newsletter. The problem that arose was that when a recipient of that forwarded email decided they didn't want the newsletter and clicked the "SafeUnsubscribe" link at the bottom of the page, that unsubscribed the one who forwarded the message and not the guy who wanted to be unsubscribed!

I spotted the problem when I got a reply from a guy who said he "loved the newsletter - keep 'em coming!" and yet his email address was listed as one of the few who wanted off my mailing list. Needless to say I was confused!

After a short email exchange I was able to piece together what had happened and I was able to get the guy added back to the list. I also thought this would be a great way to start this weeks copy.

So, if you like the newsletter enough to want to forward it to someone I thank you - just remember, use one of the "Forward to a Friend" buttons or links found in this newsletter or run the risk of being accidentally unsubscribed!


Sean McCarthy
In This Issue
Lets talk about power...
Lack of backup creates tense situation...
Top 10 Viruses of 2009
Featured Article - When the going gets tough
Let's talk about power
Remote computer repairNot the kind of power that we usually think of when we think of computers and power - I don't mean processor power measured in gigahertz or anything like that.

Let's talk about the electrical power that your computer needs to run.

In order for a computer to wake up, it has to be plugged into a power source. This is typically a standard wall outlet (although some machines, like laptops, get power from a battery). Even a laptop, with its internal battery, has to plug into the wall periodically to charge.

Good old-fashioned AC power - all computers need it to function, but not many people understand just how critical "clean" power is for the proper operation of a machine. The power that we get out of a normal AC wall outlet is supposed to put out 110 volts at a constant and steady cycle. Well, in a perfect world, that would be the case 100 percent of the time, but we don't live in a perfect world.

Continue reading >>>>
Lack of backup creates tense situation
when hard drive fails...
To click or double click
There is a big difference in supporting individual computer users and supporting small business systems.

Sure, I see a lot of the same issues - problems like slow systems, virus-infected machines, and people just not knowing how to use their computers - but when it comes to troubleshooting in the work environment, there is much more pressure.

You see, when someone calls me because their home computer is acting up, they usually aren't relying on their machine to make a living. When a small business calls me because their network is acting up, it can often mean that one or more people are not able to do their jobs until the problem is resolved. That can translate into massive amounts of pressure because what business wants to have a bunch of employees sitting around unable to work because the "computers are down?"...

Recently, I had a call from a small business that had a hard drive go bad on their server, and (as is common) they had no backup. What was on this hard drive? Well, all of their accounting data, all of their inter-office memos, all of their Word and Excel documents, etc., and boy were they upset!...

Continue reading >>>>
Top Viruses of 2009 : Based on Ranking
Top 10 viruses of 2009
  1. Win32/Conficker
  2. INF/Autorun
  3. Win32/PSW.OnLineGames
  4. Wind32/Agent
  5. Win32/FlyStudio
  6. INF/Conficker
  7. Win32/Pacex.Gen
  8. WMA/TrojanDownloader.GetCodec
  9. Win32/Qhost
  10. Win32/Autorun
Thank you for reading. I hate spam as much as anyone so please, if you don't want to receive my newsletters, use the "SafeUnsubscribe" link at the bottom of this email and you will be removed from my list.

I also appreciate your feedback. Feel free to respond to this message with any comments you may have and I promise to reply to you as soon as possible.

An lastly, if you find my information helpful and you overhear someone complaining about their computer, please mention my name or forward this newsletter to them by clicking here. Most of my business is referred to me by word of mouth so without you I would not be in business. Thank you for your support.
Sean McCarthy
"The Mouse Whisperer"
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Ps. REMEMBER! If you forward this newsletter to a friend, use the button or link above, not the forward button in your email program!
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Featured Article
Keep your PC purring like a kitten
When the going gets tough

Windows can get overwhelmed from time to time.

I'm not saying that Windows can be overwhelming from time to time, it can, but that's not what this week's featured article is about. What I'm referring to are the times when, for no apparent reason, Windows just stops functioning and you can't seem to do anything.

What most people don't realize is just how much stuff is going on in the background at any given time. Every part of the computer, from the keyboard to the mouse to the monitor, has a little program running in the background that is in charge of how that particular part functions.

And they all have to run together harmoniously...

Continue reading >>>>
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